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April 2026 Policy: Flexible Returns, Optimize Warehousing?

Date: 2026-03-20        Author: 1981 Technology

Nearly everyone engaged in cross-border e-commerce has encountered this problem: when overseas consumers return goods, the products must be shipped back to the customs of the original export location via the original route. The goods spend half a month at sea, driving up warehousing, freight and time costs. The good news is that this situation is about to change.

The General Administration of Customs has announced that starting April 1, 2026, cross-border e-commerce retail export goods under the 9610 model will be eligible for inter-customs return. Put simply, enterprises can send returned goods directly to any qualified customs special supervision zone or bonded logistics center within the country, without having to return them via the original route.



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变化在哪?
以前9610 出口的商品退货必须回到原出口地,流程繁琐,成本高。新政策允许企业根据物流、仓储、效率等因素,自己选最方便的口岸接收退货。比如你在深圳出口,退货可以退到杭州、宁波等任意符合条件的口岸——哪里仓储成本低、哪里处理效率高,就选哪里。

对企业意味着什么?
运费能省则省:选物流和仓储成本更低的口岸,国际和国内段运费都能降下来。
货能更快处理:退货周期缩短,商品重新上架或处置的速度加快,资金周转更灵活。
售后更好做:退货渠道便捷了,海外消费者满意度会提升。
管理更简单:统一的操作细则,跨关区协调成本降低。

背景
这项改革是海关优化口岸营商环境、支持外贸新业态的举措之一。跨境电商竞争越来越拼供应链效率,退货渠道畅通是国际供应链稳定运行的关键环节。

What Can Enterprises Do?

1.Follow official customs guidelines and communicate with customs authorities and service providers in advance.
2.Evaluate your logistics and warehousing network to see if adjustments are needed.
3.Adapt internal systems for cross-customs data flow.

The policy benefits are clear — success goes to those who optimize their full-chain capabilities first.

1981 Technology specializes in end-to-end cross-border e-commerce solutions.

For support in policy implementation or warehousing network optimization, feel free to contact us.



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